Tenant Information

From studio flats to large family homes, we have expert knowledge of the local market to ensure the entire process of renting your new home runs as smoothly as possible. By registering your requirements with Sure Lettings, we will help you find a property that suits your needs and budget. Sure Lettings are committed to providing exceptional service and advice to Landlords and Tenants where possible and strive to deliver “best practice advice” where possible. Other benefits to you as a tenant are our competitive fees and that we are available 24 hours a day to deal with any maintenance emergencies. We may also be able to offer flexible viewing times. For more information please speak to your local branch. Click here to find your local branch.

Things to consider when renting a property

Property Location

The location of a property is usually one of the main factors when looking for a rental property. Think about where you want to live and what amenities you need to be close to. This might include; public transport, schools and colleges, or being close to your work or family. Search for properties in your area here.

Your Rental Budget

The property rent will often determine the type and size of property. This will vary across the country as rental prices in major cities such as Birmingham, Cheltenham, Nottingham, and Newcastle are often higher than smaller towns and cities such as Leamington Spa, Gloucester, and Stroud. Remember that in addition to the property rent there are also other monthly costs such as; Council Tax, utility bills, TV license, and contents insurance.

Property Availability

Rental properties are often only available for a matter of days or weeks as there is a high demand for properties to rent. Make sure you plan ahead if you wish to move on a specific date to make sure the property you want is going to be available. Rental property demand is varied up and down the country, certain properties are more sort after in certain areas. Click here to find your local branch to discuss availability for the type of property you are looking for in your local area.

Property Furnishings

Most properties which are being let will be unfurnished, meaning you will need to supply all furniture including white goods such as a fridge, washing machine and dishwasher. Some properties will come part finished which usually include white goods. Some properties will come fully furnished and may even include kitchen appliances, sofas and beds. Usually properties which are fully furnished will be higher in rent than the same size property which is unfurnished. The definition of fully furnished and unfurnished will vary between properties and agents. We would always recommend speaking to your local Sure Lettings branch to clarify what is included in any property you are interested in renting.


If you are renting a property the building will be insured by the landlord. The landlord will also insure any furnishings they are providing, however as the tenant, you would be responsible for insuring your own items. Most types of content insurance will protect assets within the property should you accidentally damage anything. For example if you spilled red wine on the landlords carpets, your contents insurance should cover for the repair or replacement of this, otherwise you would be liable to sort this out when finishing your tenancy agreement. Your local branch can provide you with a leaflet concerning this.

Referencing criteria

Once you have found a property you are interested in and have paid the administration fees you will be required to fill out an application form, this can be given to you or you can complete online, to speed to process up.

You will be required to give the following details:

  • 3 years address history
  • Employments details (if self-employed, accountant details or 3 years of accounts)
  • Landlord details
  • Photo id (passport/driving licence)
  • Proof of residency (not older than 3 months)