Gloucester Lettings

7a Worcester Street, Gloucester, GL1 3AJ,

Hi, and thank you for choosing to find out more about us here at Sure Lettings Gloucester. With our fresh approach to Residential Lettings and Property Management, we hope we will be the Agent for you. With 90% of all tenants now making their next move by searching online first, we believe an online presence is essential and it’s why you’ve found us here.

Situated close to the M5 and with good road and rail links to London, Birmingham, Bristol and Wales, it is no wonder many choose to settle in Gloucester. Boasting four grammar schools and the University of Gloucestershire, the city is both family and student-centric. Once a centre for industry, the changing face of manufacturing in the UK has seen the landscape of Gloucester change from working docks to ‘The Quays’; a development of converted warehouses, offering a retail outlet, bars, restaurants and cinema, estimated to bring over 5 million tourists to the city on an annual basis. With the development of Gloucester Business Centre, to the east of the city, in the past decade Gloucester has, once again, become a thriving centre for industry and growth.

At Sure Lettings we are passionate about property but we’re also pretty keen on people too. Through our experience we know that the key to a long and successful tenancy is matching the right tenant with the right property and landlord. With over 15 years’ experience in property and NFoPP credentials, you can be assured that we have the right attributes, including local knowledge, to find you a tenant as quickly as possible and that your new tenant’s move will go as smoothly as possible.

If you want to be sure about your next move, trust us at Sure Lettings to help you.

Find Us

7a Worcester Street, Gloucester, GL1 3AJ,

Meet the Team

Jemma Wilkinson | Director

With over fourteen years' experience in the Lettings Industry, Jemma began her career in accounting. With AAT Level 4 you can be assured that your rental investment will safely be achieving a profit in her hands. Having worked for Surelet since 2002, Jemma has a broad scope of experience including valuing, property management, inventories and the administration of letting out properties. Her most recent role before becoming Franchise Director was Branch Manager for Rent It. In her current role Jemma handles new business and existing client care together with marketing and events. She also manages the accounting of the business, monitoring the all-important rent collection as well as figure analysis, in order to give advice on the best place to invest your money. When she's not in the office Jemma enjoys fine dining, holidays with her young family and spending time with the lover of her life; her dog, Lewi. She is a loyal Gloucester Rugby Fan as well as supporting Broadway Cricket Club (and being their tea lady!).

Tom Smith | Director

Initially involved in the Health and Fitness Industry, Tom joined a Cheltenham Lettings Company in 2009 as Lettings Manager before achieving Group Operations Manager in 2011. He joined the Surelet Team in 2012 rising from Lettings to Branch Manager before deciding to take on a Directorship together with Jemma and Rob in September 2015. With an extensive knowledge of Lettings and Staff Management, Tom oversees new business, marketing and human resources for the branch. His knowledge of both Cheltenham and Gloucester markets comes in most useful when renting out semi-rural properties. Tom has three young children; Alfie (9), Harry (7), and Daisy (6) and is a self-confessed, overly-competitive 'Football Dad'. Most weekends he can be seen cheering on from the sidelines, volunteering with the Under Sevens football coaching or playing 6-a-side football with a local team. And if all that doesn't keep him busy enough, he enjoys a round a golf even though he considers himself distinctly average... and very frustrated!

Robert Buckley MARLA | Director

MARLA qualified with a Diploma in Residential Lettings and Property Management and an Advanced Level Apprenticeship in Residential Lettings and Management, it's safe to say that your rental investment will be well looked after in Rob's hands. Having worked as a Lettings Negotiator for Hallam & Co and a Senior Lettings Negotiator at both Naylor Powell and Surelet before acquiring a Directorship last September, Rob has specific and experienced knowledge of the Gloucester Lettings Market. Rob is responsible for the day-to-day running of the front office and concentrates on new business, valuations and viewings. Rob loves travel and enjoys regular weekends away with his partner and two daughters in their VW Campervan. When not touring the country he enjoys watching rugby and charity dog walking on Sunday afternoons.

Carole Bodman | Property Manager

Carol has worked within the Property industry for over 25 years and has an absolute wealth of knowledge. Carol works as part of the property management team and is a dedicated property manager to a part of our property portfolio. Carol enjoys her holidays and is often sporting a glowing tan as she has a love for the sun!

Emma Greenway | Inventory/Office Clerk

Emma started in 2014 as our inventory/Office clerk after previously qualifying as a Beautician. This was Emma's first job within the property Sector. Having no experience was a great opportunity for Sure Lettings to teach her our way. Emma is a valued member of our team and has even started negotiating, with securing her own lets. Emma loves traveling to Ireland and is and avid Manchester United Fan.

Sarah Hencher | Move In Co-Ordinator

Sarah started with Sure Lettings in 2005 as an Inventory Clerk. She has worked all departments but mainly as a Negotiator. In 2014 Sarah gave birth to Noah and has since then re joined the property management team to become the Move In Co-Ordinator. Sarah loves spending time with her family, her favourite food is Spaghetti Bolognaise and has recently completed a Half Marathon.

Stephanie Gratton | Property Manager

Stephanie has worked as part of the Sure Lettings team since 2012, after relocating from London. Stephanie is a valued member of the property management team and is a dedicated property manager to a part of our property portfolio. Stephanie and her husband Richard have settled well here in Gloucester and are extremely well know with the locals as they were former Landlord and Landlady of the local pub - The Coach and Horse's. Steph loves a curry and her most memorable moment was flying over the Grand Canyon.

Gwen Forster | Senior Property Manager

Gwen has worked for Sure Lettings since 2008. She is a senior Property Manager and has an absolute wealth of knowledge with in the industry. Not only does she manage a property portfolio, Gwen also looks after our client accounts, ensuring prompt payments for all of our Landlords. Gwen is well travelled and is a lover of New Zealand. As a local girl you can often hear Gwen regularly on a Saturday afternoon at Kingsholm chanting GGGLLLLLAAAAWWWWSSSTTTEEERRRR!!

Alex Smith | Administrator

Alex has recently joined the Sure Lettings Team as our apprentice , since leaving 6th form. Alex is eager to learn all aspects of lettings, supporting all departments with their administrative needs. In his spare time he loves to watch and play sports, and is a volunteer for the Cotswold Canals Trust.

Chloe Adams | Administrator

Chloe is our newest member of the Sure Lettings team, joining us on an apprenticeship. Chloe helps with all aspects of lettings, supporting all departments with their administrative needs and helps with our social media. In Chloe’s spare time she likes to go to music concerts and spend time with her family. Chloe has a passion for drama, and is involved with her local amateur dramatics club.


Read the latest news from Sure Property Group

Student Landlords in Gloucester

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Here at Sure Lettings, we don’t like to bang on about the same old thing. It’s uninspiring and doesn’t reflect the happening, go-getting lettings agent we believe ourselves to be. However, longstanding readers of the blog will know how much we like to keep you abreast of current legislation and recent trends and changes in… Read more »

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Over the past year we have touched on inventories and their importance as an addition to the tenancy agreement but we have yet to talk in depth about what an inventory actually is. Essentially, it is detailed document (anything from 20 – 100 pages depending on the size of the property) itemising in detail the… Read more »

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If you think of student lets, you’re more than likely to imagine messy rooms, dirty dishes and late night partying but times have changed thanks to the revenue of the overseas student accommodation demand. The reputation that your usual student possesses is not something that most Landlords wish to accommodate but is the risk really… Read more »

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Welcome to September. A time when most of us are back from holidays, back to work and a time for focus. So, what better a time to give you landlords something to focus on; some current lettings topics of discussion within the lettings industry: Section 21 Changes and Pre-Conditions For those of you needing a… Read more »

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We frequently talk on the blog of how September, for a lot of people, is a time of new beginnings. New jobs, new schools, new university places; there are lots of people who move around ready for September which makes it a much busier period of time for us Lettings Agents than January can be.… Read more »

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