11 Northview, Littleover, Derby, DE23 6FS,

Sure Sales and Lettings offer the best advice when it comes to letting and Selling your property. ‘Sure Sales & Lettings’ Derby first opened their doors 13 years ago in Littleover as a Lettings and property management specialist.

As we all know the property market has peaks and troughs and Sure Sales and Lettings have surfed through the waves and grown from strength to strength. We have done this by restructuring the company so that we have specialists in individual roles, but have never taken our eye off the ball, still enabling first class customer service.

Our vision is to change the industry perception of estate agency by being successful remaining true to our values of honesty, integrity and compassion. We always ask for feedback from all of our customers and this enables us to understand what is required from us to grow further and really be a market leader.

With the sales property market taking a much faster pace and landlords whom once were waiting for the ‘time to be right to sell,’ now deciding to sell some of their portfolio, we have quickly realised that we need to satisfy the current landlord customers we work with and introduce a sales division. This decision has not been a hasty one, because we had to ensure we had all of the correct processes in place with Lettings and have the right team to launch the Sales division.

We are now known as ‘Sure Sales and Lettings’ part of the ‘Sure Property Group’.  We have a team with over 130 years’ combined experience in Sales and Lettings and we are extremely proud of them, where we are now and what the business has become.

Rapidly becoming the Landlord, tenant, Vendor and Purchasers first choice when seeking a quality service at a competitive fee, we are always striving to exceed your expectations in customer service….. sounds too good to be true? find out for yourself and you will not be disappointed.

Find Us

11 Northview, Littleover, Derby, DE23 6FS,

Meet the Team

Andrew Sharpe | Sales Director

With over 10 years of experience in the property industry, Andrew joined Sure Property Group in April 2016 having previously worked for the UK’s Largest Estate Agency Group for over 10 years. During his time in the property industry Andrew has gained excellent knowledge in a wide variety of sectors allowing him to offer you personal advice on how to get the best from your sale or investment. Andrew is responsible for the growth of the business including market appraisals as well as the day-to-day running of the front offices. At the weekend Andrew can be seen chasing a cricket ball around or cycling through the countryside. When he is not out playing sport, Andrew loves spending time with his family at home.

Lara Davies | Valuer

Lara has had a varied career so far working in the UK and abroad, mainly in sales where she prides herself in her customer centric approach. Available on the phone 24/7 Lara is hungry for the sale or let and just loves to get people in their dream home or the right investment. With five years’ experience in Estate Agency you can be Sure that Lara will be able to give you sound free advice on any aspects of the market. Lara’s best experiences have been to help move an older couple that do not have any family into the right home, going that extra mile to provide a food box for move in, and helping out with local contacts to aide through the stressful moving process. Lara loves to cook, is an accomplished horse rider, skier & PADI license holder!

Debbie Fawkner | Business Development Manager

Debbie’s career started out 28 years ago working for a Commercial Estate agency where she commenced a part time degree course in Land Management. Her career remaining in the property business; from selling houses for a House Builder, managing the sites as a ‘Field Sales Manager’ and then onto Sure in 2008 as a negotiator, before progressing to Marketing Manager in 2010.Debbie now looks at all aspects of marketing and achieving new ways to win business in an ever changing market place. Debbie has three children; Zoe (15) Holly (14) and Amber (8) when she’s not running around after them, she enjoys running around the streets of Castle Donington, always up for a challenge she recently completed her first half marathon, around the infamous Donington Race Track last November.

Alia Iqbal | Senior Property Manager

Alia has been with Sure for over 10 years having worked within a variety of different roles. Alia began her career within the lettings team and now has progressed to senior property manager. The go-to person for legal advice and experience, Alia has built a reputation within the company and amongst our clients of knowing most things! Alia enjoys shopping, going out with friends and spending time with her beautiful nieces.

Melissa Mason | Property Manager

Melissa was Sure’s very first apprentice, the success of which has led to many more successful apprenticeships. Melissa has worked within both the Burton and Derby sales teams over a successful six year property career. Currently working within the property management team within the maintenance department, Melissa’s main focus is to sort any maintenance problems out as fast as practical avoiding any unnecessary delays. In her downtime, Melissa can be found shopping (mostly gifts for other people) or socialising with friends.

Rosena Cahill | Sales and Lettings Co-ordinator

Rosena started her career with Sure as an apprentice in 2012. In the past four years she has had the opportunity of learning all aspects of the lettings and sales business working within different departments and experiencing a variety of roles. Currently Rosena is heading the sales and lettings progression teams, allowing customers to have peace of mind from committing to taking a property up until they move in. Rosena enjoys reading, travelling and playing the saxophone. A proud vegan she can often be found discussing the merits of choosing an ethical lifestyle.

Asmat Ali | Inventory Clerk

Asmat joined the company in 2012 following a successful career in engineering with Unilever. Asmat has a keen eye for detail and is very thorough with property reporting, trained to complete inventories, final inspections and routine inspections to the highest level. A proud advocate of keeping things simple and straightforward he will find a solution to any problem. Asmat enjoys spending time with his family and travelling abroad.

Claire Bailey | Negotiator

Claire joined Sure Sales and Lettings in October 2012 as an apprentice in Business Administration after completing A Levels and was new to property. She started in property Management in Burton and completed her apprenticeship before becoming a negotiator in our sales and lettings team in early 2015. Claire likes the goal focused environment, dealing with customers face to face and helping people find their ideal home, making a house move a positive experience. In her spare time Claire enjoys spending time with family and friends, enjoying local restaurants, binge-watching any new Netflix box sets and relaxing in any good weather we get after a successful work week.

Charlotte Channell | Valuer

Charlotte joined our Burton Upon Trent branch in August 2016, she has been working within the property industry since 2009. She started out in sales and professional lettings working for a family run independent estate agency in Derby; after five years she moved on to another agency for a new challenge... STUDENTS! Charlotte spent two years as a property manager, she managed her own property portfolio and engaged with landlords, tenants and contractors on a daily basis. Charlotte has taken her next step by joining us here at Sure Sales and Lettings in Burton and is looking forward to progressing within the industry. In her spare time, she enjoys reading classic novels, country walks and exploring foreign cities.


Read the latest news from Sure Property Group

I do think, for most of us, winter is like Marmite; we are either in love with bright frosty mornings, cosy evenings in front of the fire and the twinkling lights of Christmas, or we absolutely hate defrosting the car every morning and long to escape to warmer climes. If you are latterly minded, selling… Read more »

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Gosh, two blogs in a week; how busy are we?! Very busy, as it happens, and we are delighted to announce that we have acquired the Sure Sales division and are now Sure Sales & Lettings Gloucester! So, what does this actually mean? As of today, Friday 1st December, we are offering sales services to… Read more »

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Many people think that trying to move house over the festive period is a mistake, but that is no longer the case and has been this way for a number of years now. If you stop and think about it, it makes sense, people have more free time and motivation to make a change in… Read more »

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Recently, at Sure Lettings Gloucester HQ we’ve been dealing with that most delicate of matters; the tenant / landlord relationship. The end of any year is a busy period for the property market, not just because everyone is on the countdown to Christmas but for many of us, it’s like a metaphorical full-stop. Everything seems… Read more »

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Young couple pay just £1 for council House! Who said property was too expensive? Yes, you heard that correctly, Chris Benn & Rebecca Dennis have managed to get on the property ladder by paying just £1 for their dilapidated 2 bedroom home in Stoke-on-Trent. The young couple, both in their early twenties managed to snap… Read more »

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Last week, the Association of Independent Inventory Clerks (AIIC) launched a petition to make independent inventories compulsory within the UK lettings industry. WE have blogged about what an inventory is, already this year and you can read more here: We do bang on a lot about the importance of an inventory here on the… Read more »

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Last week the Government announced their intention for tougher controls in the Lettings Industry. The Department of Communities and Local Government is seeking on what form the future regulation of letting and property management will take in a consultation process which will end on 29th November 2017. Areas the consultation will focus on include: Mandatory… Read more »

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Will you be taxed out of the buy-to-let market? In his Summer Budget 2015, George Osborne announced a major blow to the buy-to-let sector, with a restriction on the tax relief for interest on buy to let mortgages to just basic rate relief. Although we are still some way off the levels experienced before the… Read more »

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As October draws to a close, the clocks go back and the cold dark evenings set in, what better time to start fixing up your home and finish all of those jobs you promised yourself in the Summer. To help keep your home looking its best, here are our top 5 recommended household jobs you… Read more »

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This week the Unite Group (the leading provider of student accommodation in the UK) has reported a 1.6% like-for-like increase in the value of its UK Student Accommodation Fund. The valuation increase was driven by rental growth and an increase in demand from the student population. We have written before on the blog about the… Read more »

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Read all property news


All prices include VAT.

Tenants Fees

  • Application Fee: £120
  • Referencing Fee x1: £120
  • Referencing Fee x2: £240
  • Referencing Fee x3: £360
  • Referencing Fee x4: £480
  • Referencing Fee x5: £600
  • Bounced Cheque Fee: £24
  • Arrears Phone Call Fee: £12
  • Arrears Letter Fee: £18
  • Arrears Visit Fee: £30
  • Failure to keep appointment fee: £60
  • Renewal 6 Months Fee: £84
  • Renewal 12 Months Fee: £60
  • Extending Periodic Fee: £36
  • Final Inventory Fee: £108

Landlord Fees

  • Fully Managed Agency Fee: 12.5% PCM
  • Rent Collection Agency Fee: 11.5% PCM
  • Let Only Agency Fee: 80% of first months rent or £500 minimum
  • Tenancy Setup Fee: £150
  • Inventory Fee: N/A
  • Rent Guarantee Fee: Free (first 6 months)
  • Rent Guarantee Fee: £82.80 (per tenant)
  • Management of Contractors: 10% of invoice
  • Tenancy Renewal / Extension: £60
  • Final Inventory Fee: £60
  • Check In Fee: £60
  • Tax Report Fee: £48
  • Right To Rent Check: £12

Inventory Fees


  • 1 Bed: £144
  • 2 Bed: £168
  • 3 Bed: £192
  • 4 Bed: £216
  • 5+ Bed: £240


  • 1 Bed: £156
  • 2 Bed: £180
  • 3 Bed: £204
  • 4 Bed: £228
  • 5+ Bed: £252

All prices include VAT.